Welcome to the Heliguy Support Site

Before submitting your ticket here, please ensure that you have a standard Heliguy.com account - this is in addition to the account you create here to manage your tickets.

Without having both accounts, we will not be able to process your ticket.

Register Here if Necessary


If your repair is not deemed to be under warranty or with a valid Heliguy Repair Refresh policy, a minimum £55 inspection fee applies. This fee covers:

  • Collection Charge - £15 inc VAT
  • Labour for Inspection - £27.50 inc VAT
  • Return Postage - £15 inc VAT

Current Wait Time

The current wait time for an inspection is 72 hours.

Inspection and repair times are dependant on individual cases and the weather conditions for test flights.