Welcome to the Heliguy Support Site
Before submitting your ticket here, please ensure that you have a standard Heliguy.com account.
**Any ticket without a corresponding Heliguy.com account will not be processed.**
If your repair is not submitted under warranty or with a valid Heliguy Crash Cover, a minimum £40 inspection fee applies. The £40 inspection fee is broken down below:
Labour for Inspection - £25 inc VAT
Return Postage - £15 inc VAT
**Current Repair Wait Time is 7 - 14 days due to exceptional demand. Turnaround times are dependent on the individual case and weather conditions for test flights.**
In order to help us handle repairs and returns, this specialised system will track your repair as it progresses.
You'll receive email updates, have a chance to leave notes on your issue and be able to check the status of your repair or return at any time.